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Core Web Vitals specialists
Free Initial AnalysisResponse Within 24 HoursNo Sales Pressure

Let Us Discuss Your Website's Performance

Whether slow load times, poor Core Web Vitals or a comprehensive performance audit: the first step toward a faster website is a personal conversation. Describe your situation and receive a well-founded initial assessment from experienced performance specialists within 24 hours.

Is your website loading too slowly, your PageSpeed score in the red or your Core Web Vitals failing Google's thresholds? The fastest path to a reliable assessment of optimization potential is a personal conversation with our performance specialists. We take the time to understand your situation, conduct an initial quick analysis and give you an honest assessment of improvement possibilities, free of charge and with no obligation.

How to Reach Us

Phone

Call us at +49 5123 9579000. We are available Monday through Friday from 9:00 AM to 5:00 PM CET. Existing monitoring clients have access to the extended availability hours defined in their service agreement.

Email

Write to us at mail@pagespeed-optimierung.de. We respond to every inquiry within 24 hours on business days. For detailed performance inquiries, we recommend the contact form, as it lets us capture the key technical information in a structured way.

Office and Mailing Address

XICTRON
Glockruthenallee 16
31185 Soehlde
Germany

Our office is located in Soehlde in the Hildesheim district, Lower Saxony. On-site meetings are available by prior appointment.

The Right Channel for Your Inquiry

Depending on the nature of your inquiry, we recommend different contact channels. For an initial performance inquiry, the contact form on this page works best, as it allows us to capture the technical details in a structured way and prepare specifically for the initial analysis. For quick follow-up questions about an ongoing optimization project or existing inquiry, a phone call at +49 5123 9579000 is the fastest route. Technical support requests from monitoring clients should be sent by email to mail@pagespeed-optimierung.de so that we can document and track the case.

What to Prepare for the Initial Conversation

The free initial consultation is most productive when you have the following information at hand. Finished analysis documents are not required, but the more context we receive in advance, the more targeted our initial analysis will be, allowing us to provide concrete recommendations already during the first conversation.

Current PageSpeed Scores

Do you know your current PageSpeed Insights score? A screenshot of the Core Web Vitals from Google Search Console also helps us assess the baseline.

Hosting Environment

Which provider hosts your website? Shared hosting, VPS, dedicated server or cloud hosting? Which PHP version and web server (Apache, Nginx) are in use?

CMS or Shop System

Which content management system do you use? WordPress, Shopware, TYPO3, a custom solution or a JavaScript framework like React or Vue?

Traffic Volume

How many visitors does your website receive per month? Are there seasonal peaks? Do your visitors come predominantly from your home market or internationally?

Optimization Goals

What should the optimization primarily achieve? Better Google rankings, higher conversion rates, lower bounce rates or meeting specific Core Web Vitals thresholds?

Timeline and Urgency

Is there a specific trigger such as an upcoming Google update or a planned relaunch phase? Timeline estimates help us propose realistic options.

Contact Form

Describe your performance issue or optimization project in a few sentences. The more specific your details about the website URL, the system in use and current load times, the better we can prepare for the initial conversation. All information is treated confidentially and used exclusively for processing your inquiry. For additional information about typical questions and processes, visit our FAQ page.

You do not need to provide a detailed technical analysis in the contact form. A brief description of your situation is perfectly sufficient. Example: Our WordPress website www.example.com has a PageSpeed score of 38 on mobile. The site feels very slow and we are losing visitors. We use shared hosting with a provider in Germany. Can you analyze and improve the performance? Based on such details, we conduct an initial quick analysis and prepare the first conversation specifically.

Our Response Promise

Every inquiry receives a personal response from a performance specialist within 24 hours on business days, including an initial quick assessment based on your PageSpeed score. For urgent matters, reach us directly by phone at +49 5123 9579000.

Why Contact Us

Many website owners and shop operators face the same challenge: load times are too high, Core Web Vitals are in the red and Google rankings suffer as a result. At the same time, the internal team lacks the specialized knowledge to identify the technical causes and implement the right measures. This is exactly where we come in. We specialize in performance optimization and bring experience from over 50+ projects into every conversation.

Data-Driven Analysis Instead of Guesswork

We measure before we optimize. Every project begins with a systematic performance analysis that identifies the specific bottlenecks. No generic recommendations, but targeted measures with measurable impact.

Full-Stack Expertise From Server to Frontend

Performance problems can reside anywhere: on the server, in the database, in CSS, in JavaScript or with third-party scripts. We optimize the entire chain from server configuration to frontend delivery.

Measurable Results With Before-After Comparison

Every optimization is documented. You receive a final report with concrete metrics: PageSpeed score, Core Web Vitals, page size, number of requests and load times in direct comparison.

Risk-Free Through Staging Environment

All changes are first implemented and validated in a test environment. Only after successful verification do they go live. Your production operations are never disrupted.

Regardless of whether you want to speed up a single landing page, optimize an entire online shop or set up ongoing performance monitoring: the initial consultation is the fastest path to a reliable assessment. Use the contact form or call us directly, we take the time for your project.

Response Within 24 Hours
Free Initial Analysis
No Sales Pressure
GDPR Compliant
Confidential Treatment
50+ Performance Projects

What Happens After You Reach Out

From your first message to a concrete optimization proposal, you follow a structured process that gives you planning certainty and allows us to properly assess your performance challenges from the very beginning. This workflow has proven itself across over 50+ performance projects and ensures that no important optimization opportunities are overlooked.

Each of these steps is transparent and traceable for you. After every milestone, you receive a written summary and can ask questions or pause the process at any time. We work as equals and without time pressure. For additional details about our process and typical project workflows, visit our FAQ page.

What Is Discussed in the Initial Consultation

The free initial consultation typically lasts 30 minutes and takes place by phone or video conference. Together, we review the current state of your website's performance, the results of our quick analysis and possible optimization approaches. Typical topics include: the current PageSpeed score and field Core Web Vitals, the identified main bottlenecks in server response time, rendering or resource load, the CMS or shop system in use and its specific performance challenges, the hosting environment and potential infrastructure improvements, and your goals and priorities for the optimization.

After the initial consultation, you receive a written summary with the key findings and an initial recommendation for next steps. This assessment is free and carries no obligation. You then decide at your own pace whether a comprehensive performance audit is the logical next step.

Typical Inquiries We Receive

The performance inquiries we receive fall into four categories. Most common are acute performance issues: the website has become noticeably slower after an update, the PageSpeed score has dropped or the Core Web Vitals have suddenly turned red. Here, we identify the cause and resolve the issue quickly and precisely.

The second category is planned optimization projects: website operators who want to systematically improve their performance to achieve better rankings, higher conversion rates or a better user experience. Here, we begin with a comprehensive audit and create a prioritized action plan.

The third category covers shop performance: Shopware shops and other e-commerce platforms suffering from long load times, particularly with large catalogs, many concurrent visitors or during campaign peaks. Here, we optimize the entire chain from database to delivery.

The fourth category is ongoing monitoring: companies that want to ensure performance remains permanently stable after optimization. Here, we set up automated monitoring and conduct regular performance reviews. Learn more about our full service portfolio on the services page.

Response Times and Availability

Transparent communication begins with clear expectations. The following overview shows what response times you can expect for different types of inquiries and which channel is best for reaching us. For further information about our monitoring packages and service level agreements, visit the services page.

Inquiry TypeChannelResponse Time
Initial performance inquiryContact form / EmailWithin 24 hours (business days)
Quick follow-up questionPhoneImmediate (Mon-Fri 9 AM-5 PM CET)
Monitoring alert (Base)EmailWithin 24 hours (business days)
Monitoring alert (Enterprise)Email / PhoneWithin 4 hours (contractual)
Critical performance regressionPhoneHighest priority, immediate

Confidentiality and Data Protection

We understand that performance data can reveal insights about your traffic, infrastructure and business metrics. All information you share with us in the course of an inquiry or project is treated strictly confidentially. Your data is used exclusively for processing your inquiry and conducting the performance audit. There is no disclosure to third parties, no use for marketing purposes and no storage beyond the processing period unless you expressly consent.

Our entire communication infrastructure meets the requirements of the GDPR, and your inquiry is processed on servers in German data centers. On request, we sign a non-disclosure agreement (NDA) before the initial conversation, particularly when the audit requires detailed insight into your server configuration or source code. Learn more about our working methods and team on the About page.

Our Location in Lower Saxony

XICTRON is headquartered at Glockruthenallee 16 in 31185 Soehlde, in the Hildesheim district of Lower Saxony, Germany. Soehlde is conveniently located between Hildesheim and Salzgitter, with good connections to the A7 and A2 motorways. Hildesheim central station is reachable in 15 minutes, Hannover airport in approximately 45 minutes. On-site meetings are available by prior appointment and are particularly suitable for kick-off workshops for comprehensive performance projects.

At the same time, we manage the majority of our performance projects remotely. Server analyses, frontend optimizations and monitoring setups do not require on-site access. Through structured communication, transparent documentation and regular status updates, collaboration works regardless of location. Whether your company is based in Hamburg, Munich, Vienna or Zurich: the quality of our work is independent of distance.

Why Early Optimization Pays Off

Every additional second of loading time costs measurable revenue and visibility. Studies show that improving loading time by one second can increase conversion rates by an average of 7 percent (Source: Deloitte, 2020). At the same time, PageSpeed has been an official Google ranking factor since 2021 via Core Web Vitals. Websites that keep all three metrics in the green zone have a measurable advantage in search results over slower competitors. The sooner you optimize your performance, the faster you benefit from better rankings, higher conversion rates and more satisfied users. Our technical analysis shows you within days where the greatest potential lies and which measures offer the highest return on investment.

Common Questions Before First Contact

Tip: Check Your PageSpeed Score Beforehand

Before contacting us, you can check your website's current PageSpeed score yourself at pagespeed.web.dev. Note the scores for both mobile and desktop as well as the values for LCP, INP and CLS. This information significantly speeds up the initial conversation. Alternatively, simply provide your URL in the contact form and we will run the analysis for you.

Personal Conversation or Written Inquiry

Many website operators face the question of whether a phone call or written inquiry is the better starting point. Our recommendation: if you can provide your website URL and a rough description of the performance problem, the contact form is ideal. We conduct an initial quick analysis based on your URL and can present concrete findings already during the first call. If, on the other hand, you are still orienting yourself and have open questions about whether optimization makes sense, feel free to call us directly. Our performance specialists take the time for a no-obligation conversation and help you structure the next steps.

Regardless of the contact channel, every collaboration begins with the same step: a data-driven analysis of your current performance situation. No guesswork, no generic recommendations, but measurable facts as the foundation for every decision. Contact us via the form on this page, by email at mail@pagespeed-optimierung.de or by phone at +49 5123 9579000. On our About page, you can learn more about who stands behind the projects. Reference projects can be found on the references page.